Frequently Asked Questions

For THE WOMAN IN BLACK tickets purchased for Newcastle:

The authorised ticket partner for The Woman in Black at the Civic Theatre is The Civic Theatre Ticket Office. See more information on buying tickets for Civic Theatre events here.

Customers are encouraged to avoid buying tickets through unauthorised third-party websites that sell secondary tickets, as there is no guarantee the tickets will be valid for entry at the venue. This includes unauthorised re-sellers such as Viagogo, Ticketbis, eBay, Gumtree, Tickets Australia, Queen of Tickets, or similar.

For THE WOMAN IN BLACK tickets purchased for Sydney:

For all shows at Theatre Royal Sydney, the authorised ticket sellers are Theatre Royal Sydney website.

Certain productions may also partner with TodayTix and/or TIX.

Customers are encouraged to avoid buying tickets through unauthorised third-party websites that sell secondary tickets, as there is no guarantee the tickets will be valid for entry at the Venue. Entry to an event may be refused if the authenticity or validity of a ticket is questionable due to being purchased via an unauthorised sales channel. See more information on buying tickets for Theatre Royal Sydney events here.

For CIVIC THEATRE, Newcastle:

For Accessibility bookings for THE WOMAN IN BLACK in Newcastle, please call 02 4929 1977 or email civicticketoffice@ncc.nsw.gov.au to enquire.

For more information on planning your visit and Civic Theatre’s service and amenities, as well as its policies, please visit the venue’s website here.

For THEATRE ROYAL SYDNEY:

For Accessibility bookings for THE WOMAN IN BLACK in Sydney, please contact the Theatre Royal Sydney box office to enquire.

For more information on planning your visit and Theatre Royal Sydney’s service and amenities, as well as its policies, please visit the venue’s website here.

The performance is approximately 2 hrs, including a 20-minute interval.

This performance is recommended for ages 12 and up.

Patrons arriving late may not be admitted into the auditorium until a suitable break in the performance. Latecomers may not be seated in their ticketed seat, but in an alternate area nearer an entrance where minimal disruption will be caused to seated attendees. This is at the discretion of the venue staff.

Photography, video and sound recordings of any kind are strictly prohibited during the performance.

THE WOMAN IN BLACK is recommended for ages 12 and up. If Parents or Guardians are choosing to visit the theatre with children under two years of age, they are permitted free of charge provided they do not occupy a seat. All other ages need to hold a standard ticket. We ask that you book an aisle seat and liaise with the theatre’s front-of-house staff on arrival at the theatre. Please consider the interests and enjoyment of other patrons. Any person (regardless of age) interfering with the enjoyment of other patrons may be asked to leave the auditorium or venue.

The producers cannot guarantee the appearance of any particular artist at any performance. No refunds or exchanges will be offered as a result of an artist’s unavailability to perform at any performance.

THE WOMAN IN BLACK does not proactively offer advisories about subject matter, as sensitivities vary from person to person. If you have any questions about content, age-appropriateness or stage effects (such as strobe lights or theatrical fog) that might have a bearing on patron comfort, please contact alex@woodwardproductions.com.